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ZSIC General Insurance exists to optimise the provision of customer oriented insurance services guided by good corporate governance principles and best practice. An equal opportunity employer and a member of IDC Group of Companies, ZSIC General Insurance seeks applications from suitably qualified and experienced persons to fill up the following position:

Registry Clerk (2) – Head Office - Premium House and Ndola Branch

Reporting to the Underwriter.


  • To receive and dispatch official correspondence to and from relevant company officials, agent brokers and clients for their attention.
  • To open new files for clients about all classes of insurance cover handled by the department and entered relevant details on files.
  • To receive policy document and files them according to classes in the registry room.
  • To record and dispatch files going to the Director Branch Operations and other officers.
  • To monitor all registers for all portfolio and keep and maintain records for all files.
  • To operate photocopying machine, banding as ordered by supervisors.
  • To maintain systematic filling system for safe storage and retrieval.
  • To assist underwriters to inspect motor vehicles, properties and equipment’s.
  • To help retrieving information needed to prepare the Risk Profile for all portfolio for the third party.
  • To assist underwriters to issue cover notes within twenty-four hours.


  • Knowledge on storage and retrieval.
  • Knowledge and understanding of legislative framework governing the public service.
  • Excellent verbal and written communication excellent management skills with proven ability to meet datelines.


  • Full Grade 12 Certificate or equivalent
  • Certificate in records management or equivalent
  • Computer literate.


  • Minimum 2-3 years’ experience in a similar position.


  • Good/excellent communication skills
  • Good interpersonal skills
  • Team management
  • Team player
  • Innovative and result oriented
  • Ability to use initiative and good judgement in accomplishing tasks
  • Adapting
  • Managing time
  • Organizing
  • Strong analytical thinking

Interested candidates who meet the minimum qualifications should send their applications to **info@zsicgi.co.zm ** not later than 24th May, 2023.

Applications should be addressed to:

The Deputy Director – Human Capital,

ZSIC General Insurance,

Premium House,

Independence Avenue,

P.O. Box 30894,

Lusaka, Zambia


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